Refund policy

Thank you for choosing Purfect Printworks! We take pride delivering high-quality products tailored to your needs. Please review our policy below:

Orders Placed

Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges.

Defective or incorrect items

If you receive a defective item or one that does not match your order specifiactions, please contact us within 7 days of delivery. We may request photos for our records to assess the issue. If approved, we will provide a replacement at no additional cost.

Cancellation Policy

Custom orders can be cancelled within 24 hours of placement. After this period, production of custom items may have already been started and cancellation will not be possible. 

Ready to ship orders may be cancelled within 48 hours. After this period, the order will proceed to shipping and cancellation will not be possible.

Customer Support

If you have any questions or concerns regarding your order, please reach out to us at PurfectPrintworks@gmail.com. We are here to assist you and ensure your satisfaction with our services.

Thank you for understanding our policy and supporting our business!